Every year, thousands of hopeful students face the same frustrating issue: you’ve paid for UNILAG’s Post-UTME form, but you can’t proceed to complete your registration. You’re not alone—and you’re definitely not out of options. In this guide, we’ll walk you through exactly what to do if you’ve already made payment but are unable to continue registration on the portal.
Whether it’s a technical glitch, missing Remita code, portal downtime, or just confusion with the next steps, this article will help you navigate it all, step by step.
Common Issues Students Face After UNILAG Post-UTME Payment
Before diving into the solution, let’s address why this is happening. Based on recent reports from 2025 applicants, here are common problems:
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Paid via Remita but portal didn’t redirect you back.
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Receipt not reflecting in your UNILAG application portal.
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Unable to log back in to complete biodata after payment.
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Transaction marked as successful on Remita but not on UNILAG portal.
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Wrong JAMB registration number used or email mismatch.
Sound familiar? Let’s fix it.
Step-by-Step: How to Complete UNILAG Post-UTME Registration After Payment Issues
Step 1: Don’t Panic—Confirm Your Payment
Go to your Remita receipt email or log in at https://remita.net. Search using your RRR number or email.
Ensure the payment status shows: “Successful” or “Completed.”
Step 2: Revisit the UNILAG Post-UTME Portal
Go back to the UNILAG application portal:
🔗 https://admissions.unilag.edu.ng
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Log in with your JAMB registration number and surname (or other required login credentials).
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Click “Continue Application” or “Reprint Acknowledgment Slip.”
Step 3: Try Re-syncing Your Payment (Important)
If your payment isn’t reflecting:
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Use the “Re-query Payment” or “Confirm Payment” button (if available).
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Input your RRR number or Transaction ID.
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Wait for 10–30 minutes after a successful re-query to proceed.
Step 4: Contact UNILAG Support Immediately (With Proof)
If Step 3 doesn’t fix it:
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Email: admissions@unilag.edu.ng
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Include:
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Full Name
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JAMB Reg. Number
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Screenshot of Remita receipt (PDF or Image)
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Date & time of payment
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Your email and phone number used during application
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Pro tip: Go to the university ICT center in person if you live in Lagos or nearby. Portal issues are often resolved faster face-to-face.
Must-Do Before You Retry
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Use only Google Chrome or Firefox, not mobile browsers.
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Avoid multiple submissions with different emails.
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Clear your browser cache or try Incognito Mode before retrying.
What If I Made a Mistake During Payment?
If you:
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Paid with wrong JAMB number, OR
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Used the wrong email
Then you MUST:
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Write a complaint letter (scan & attach)
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Send it to: admissions@unilag.edu.ng
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Wait for correction confirmation before proceeding.
Deadline Warning for 2025/2026
UNILAG typically gives 2–3 weeks after the form is out for all registrations. Don’t assume you’ll be allowed to register after the deadline even if you paid.
Always check UNILAG Admission News Portal for updates.
Frequently Asked Questions (FAQs) About UNILAG Post-UTME 2025/2026
1. I’ve paid for UNILAG Post-UTME, but I can’t log in to complete my form. What should I do?
Answer:
Don’t worry, you’re not alone. Follow these steps:
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Click on “Continue Application” or the Post-UTME login section.
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Enter your JAMB Registration Number and your surname as password.
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If the portal says “Payment Not Found”, look for a “Re-query Payment” option and enter your RRR (Remita Receipt Number).
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Wait 10–15 minutes and refresh the page. If it still doesn’t work, send an email to admissions@unilag.edu.ng with your payment proof.
2. I made payment, but I didn’t get a confirmation email or receipt. How do I get it?
Answer:
Do this:
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Check your email inbox AND spam/junk folder for an email from Remita or your bank.
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If you still don’t see it, go to https://remita.net, click “Resend Receipt”, and enter the phone/email you used.
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You can also call your bank and ask for the RRR number or transaction ID.
Keep this RRR number safe, it’s what you’ll use to track and confirm your payment on the UNILAG portal.
3. My money was deducted twice. I paid two times by mistake. What should I do?
Answer:
Don’t panic. Here’s how to handle it:
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Keep both payment receipts safe.
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Visit UNILAG ICT Center if you’re in Lagos, or email admissions@unilag.edu.ng with your:
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Full Name
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JAMB Reg. No
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Proof of both payments
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You may get refunded for the duplicate payment, or they’ll tell you what to do next.
Don’t attempt a third payment. One is enough.
4. The portal is not opening or it’s too slow. What should I do?
Answer:
It’s likely that many students are trying to access it at once. Try these steps:
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Use a laptop or desktop, not just your phone.
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Use Google Chrome browser.
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Try Incognito Mode.
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Use internet during less busy hours: try early morning (6–8 am) or late at night (11 pm–1 am).
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If it still fails, wait and try again in a few hours. Don’t refresh too many times in frustration.
5. I used a wrong email or phone number while registering. Can I change it?
Answer:
Yes, but you’ll need help from UNILAG support:
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Write a short email to admissions@unilag.edu.ng
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Include:
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Your full name
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JAMB number
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Wrong details you entered
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The correct details you want updated
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Attach your Remita receipt and a scanned ID card (e.g., school ID or NIN).
6. I can’t find my RRR number. How do I get it again?
Answer:
Your RRR (Remita Retrieval Reference) is very important. Here’s how to get it:
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Check your bank transaction alert – it might be there.
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Look into your email inbox for a Remita receipt.
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Go to https://remita.net → Click “Resend Receipt” → Input your email/phone and date of payment.
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You can also check your browser history to find the Remita page you used.
7. I’ve completed the form but I made a mistake in my date of birth or course. Can I correct it?
Answer:
It depends. Here’s what you should do:
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If the mistake is minor (DOB, phone number, email), email UNILAG immediately with your details and request for correction.
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If the mistake is major (wrong course or subject combination), you may need to visit the admissions office in person or wait until change of course form is announced.
Always double-check before submitting forms!
8. What’s the deadline to complete the UNILAG Post-UTME form after payment?
Answer:
UNILAG normally gives 2 to 3 weeks after the form is released, but they don’t always extend. If you’ve already paid, complete it immediately.
To be safe:
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Bookmark https://unilag.edu.ng
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Follow verified UNILAG social media pages
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Don’t wait until the final day. Servers crash often at deadline.
9. I haven’t written my WAEC or NECO yet. Can I still apply?
Answer:
Yes, as long as you’re awaiting results, you can still apply.
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When filling the form, select “Awaiting Result” in the O’Level section.
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But make sure you’ll get your results before admission begins (usually October–November).
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Once the results are out, you MUST upload them to JAMB CAPS portal via a CBT center.
10. Will I be admitted automatically after writing Post-UTME?
Answer:
No, writing Post-UTME doesn’t guarantee admission. Admission depends on:
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Your JAMB score
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Your Post-UTME score
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Your O’Level result
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The cut-off mark for your course
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Your state of origin (for catchment area)
After Post-UTME, monitor your JAMB CAPS portal regularly for updates. Accept or reject offers there.
Final Advice
If you’ve paid but can’t proceed with registration, don’t just sit and hope it’ll resolve itself. Take action immediately. UNILAG won’t extend deadlines for technical errors caused on your part. Use the resources above, reach out to the admissions team, and follow up consistently.
Need Help Fast?
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UNILAG Admissions Support Line (if available): Call the number listed on their official admission portal.
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Join active 2025 UNILAG aspirant groups on WhatsApp, Telegram, or Facebook for real-time updates from fellow applicants.
