Refund and Returns Policy
Last Updated: 12th August 2024
Welcome to Edujects! We are committed to providing high-quality educational resources to support your teaching and learning needs. Please review our refund and returns policy carefully to understand your rights and obligations regarding the products you purchase from us.
1. Digital Products
All products available on Edujects, including lesson notes, lesson plans, exam past questions, project materials, and e-books, are digital products delivered electronically via download links.
2. Refund Policy
Due to the nature of digital products, we do not offer refunds after a purchase is completed. Once you have gained access to the product, it cannot be returned. However, exceptions may be made in the following cases:
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Defective Products: If the product you received is corrupted, incomplete, or otherwise defective, please contact us within 7 days of your purchase. We will work to provide you with a functional version of the product or offer a full refund if we are unable to resolve the issue.
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Duplicate Orders: If you accidentally purchased the same product twice, please contact us immediately. We will issue a refund for the duplicate purchase after verifying the claim.
3. Exchange Policy
We do not offer exchanges for digital products. However, if you encounter issues with your purchase, please reach out to our customer support team at [Insert Contact Information]. We will assist you in resolving any concerns.
4. Contact Us
If you have any questions or concerns about your purchase or our refund and returns policy, please contact us at:
- Email: edujects@gmail.com
- Phone: +2348124755275
- Customer Support:
Our team is here to help, and we aim to respond to all inquiries within 24-48 hours.
5. Policy Changes
Edujects reserves the right to modify or update this refund and returns policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about our practices.
By purchasing from Edujects, you agree to this refund and returns policy. Thank you for choosing Edujects as your trusted source for educational resources!