Did you just pay for Obafemi Awolowo University (OAU) Post UTME registration for the 2025/2026 session but can’t proceed to complete the form?
You’re not alone. Every year, thousands of candidates, especially those applying for Medical, Law, and Engineering , encounter issues after making payment. It’s frustrating, scary, and it feels like your admission is slipping away. But don’t panic, this guide will walk you through step-by-step solutions to fix this and register successfully.
Why You’re Unable to Register After Payment (Common Issues)
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Payment Successful but No Redirect to Registration Page
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Pending Payment Not Reflecting on Portal
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You Paid with Remita or Interswitch but Got No Confirmation
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Locked Profile or Incomplete Form Fields
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System Timeout or Network Glitch During Submission
Step-by-Step: How to Fix It and Complete OAU Post UTME Registration
Step 1: Don’t Repay Immediately
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Wait for 24–48 hours.
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Many payments sync after some time.
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Repaying too soon might create duplicate transactions.
Step 2: Log Back into the OAU Portal
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Click Login (use your JAMB Reg Number and Email).
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If it logs you in, try proceeding with the form again.
Step 3: Use the “Requery” Option (If Available)
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Some portals have a “Requery Transaction” button.
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Click it to confirm the last Remita/Interswitch payment.
Step 4: Confirm Payment with Remita or Interswitch
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Visit remita.net > Click Resend Receipt > Enter RRR number
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Or check email inbox/spam for confirmation message
Step 5: Send Complaint to OAU ICT Support
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Email: support@oauife.edu.ng
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Include:
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Full Name
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JAMB Reg Number
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Screenshot of Receipt
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Phone Number
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RRR or Payment Reference
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Be polite and clear.
Step 6: Join Telegram or WhatsApp Help Groups
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Many others are facing the same issue.
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You’ll get updates, shared experiences, and real-time help.
Join Our Telegram Support Group for Free Help: https://t.me/OAU_PostUTME_Help
Step 7: Visit a CBT Centre or Cyber Café for Help
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Go with your payment receipt and login details.
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Experienced operators can help sync or retry registration.
Bonus Tips for a Smooth OAU Registration Experience
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Always use a valid debit card (Visa or Mastercard).
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Use a working email and monitor it regularly.
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Avoid registration when network is unstable or during peak hours.
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Take screenshots of each step for evidence.
Frequently Asked Questions (FAQs)
1. What should I do if my payment is successful but I can’t proceed?
Wait 24 hours, then try again or use the Requery option.
2. Can I pay again if I didn’t see any confirmation?
No! Confirm with Remita or contact support first.
3. I didn’t receive a confirmation email, what now?
Check spam/junk folders or resend via Remita site.
4. What’s the official OAU Post UTME portal?
https://admissions.oauife.edu.ng
5. I used the wrong email or phone number. Can I change it?
Send a complaint to support@oauife.edu.ng immediately.
6. Will OAU refund a duplicate payment?
Usually not. So don’t pay twice unless you get an official response.
7. Can I register with my phone?
Yes, but a laptop or cyber café is better for reliability.
8. How long will OAU keep the Post UTME portal open?
Usually 2–4 weeks. Act fast once it opens.
9. I made a mistake during registration. Can I edit it?
Contact OAU support early. Editing options are limited after submission.
10. What documents do I need for OAU Post UTME?
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JAMB result slip
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O-level result(s)
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Passport photograph
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Payment confirmation
Final Words
If you’ve paid and can’t proceed, don’t panic. Use the steps above, join help communities, and contact OAU support. With patience and the right approach, you’ll register successfully and focus on preparing for the exam.
